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Intermediate Apprenticeship in Business Administration (Level 2)

Subject: Business Administration

Employers Students

Please note that to undertake this apprenticeship you must be already employed within a suitable role.

It is an ideal apprenticeship if you are looking to gain a formal business qualification whilst being employed in the workplace and earning a wage.

You will be employed in an administrative role gaining vital practical skills and experience, and earning a wage alongside studying your formal apprenticeship qualification. At level two, you will develop administrative skills in areas such as the production of business documents, administrative support for meetings, organising events and communicating within a business environment.

As this apprenticeship is work-based, you may apply to start at any time of the year and will not be required to attend College for tuition. You will be allocated a Work-based Learning Assessor who will support you through your qualification via email and telephone contact and regular visits to your place of work.

Key Facts

  • Attendance: As this qualification is work-based no college attendance is required. It is required that 20% of working time is spent studying ‘off-the-job’ activities.
  • Duration: 14-18 months
  • Start date:  Any time during the year.
  • Location: Your organisation must be within a 90 minute radius of Huntingdon (Cambridgeshire). However if your business is located outside of this area, please contact us as we may be able to meet your training needs.

Entry Requirements

There are no formal academic entry requirements however you must be living and working in England in a suitable role within a 90 minute radius of our Huntingdon centre and you cannot already hold a Level 2 (or above) qualification in a similar subject).

For the apprenticeship to be completed within 14-18 months you must be working a minimum of 30 hours per week. If you are employed for fewer hours then the length of the apprenticeship will be proportionately extended.


Course Content

This apprenticeship consists of:

  • City & Guilds NVQ Level 2 Diploma in Business Administration
  • Functional Skills Level 1 in Maths, English and ICT
  • Personal Learning and Thinking Skills
  • CFA Employment Rights and Responsibilities Workbook


The qualification consists of both mandatory and option units which all the qualification to be tailored to the needs of the organisation. Units undertaken will be discussed at induction to ensure they are the best fit.

Mandatory units:

  • Communication in a business environment
  • Principles of providing administrative services
  • Principles of business document production and information management
  • Understand employer organisations
  • Manage personal performance and development
  • Develop working relationships with colleagues


Optional units include:

  • Meet and welcome visitors in a business environment
  • Produce minutes of meetings
  • Contribute to the organisation of an event
  • Develop customer relations
  • Know how to publish, integrate and share using social media


Level 1 Functional Skills in English and Maths will also be undertaken unless exempt.


Course assessment consists of completing online examinations and a portfolio, and passing work-based practical assessments.

Functional Skills are also assessed via online examinations and practical assessments.

Course Fees

Apprenticeship course fees are payable by the employer.

Fees are dependent upon the size of the organisation you are employed in as this will impact if your employer is a levy payer, or a non-levy payer.

If you have not achieved your qualification by the planned end date your employer will be able to pay monthly direct debit payments to allow you to continue to receive support and access to your course until certification of your award.

Course fees for Apprenticeship Levy Payers

Course fees are made up of two parts; a digital account payment and college course fees, as below:

Digital account payment – £2,000
College course fees:

Full Fee Annual Quarterly Monthly
£984 £491.79 per year £164 every three months £55 per month

Course fees for Non-Levy Payers

Course fees for Non-Levy Payers are paid via co-investment with the government, meaning that the government provide some funding towards course fees. The additional fees that you will be required to pay are as follows:

Full Fee Annual Quarterly Monthly
£1,184 £592 per year £197 every three months £66 per month

Awarding Body Fees*

City & Guilds registration and certificate fees: £131.00

* Awarding Body Fees are payable by all employers and recharged at cost and may be subject to change.

Before making any financial decision it is recommended that you seek advice from an independent source, for example the Money Advice Service.

These are current figures and may be subject to change. The differences in course fees reflect the level of funding that is available as a result of government policies and priorities. These may be as a result of age, employment status, previous education achievements, or location for example, and are outside the control of CAW Business School.

What Next?

Following completion of this apprenticeship you may choose to study towards the Level 3 Business Administration apprenticeship. Alternatively, you could also branch out into related areas of business, such as Customer Service or Accounting and Bookkeeping, in order to enhance your professional status and skillset further.

 CAW Connect

After you complete your studies with CAW Business School, you will be invited to join our alumni association, CAW Connect. CAW Connect is a social networking website and education hub which gives you the opportunity to connect with other alumni, enjoy industry discounts, make use of exclusive careers advice and resources, find new job opportunities and keep up-to-date with the latest industry news. Find out more about CAW Connect



“The CAW tutors are extremely helpful and always manage to find time to provide support and answer any queries. I am never left in any doubt as to what is required of me due to their complete understanding of the syllabus and so, in turn, my own understanding of the syllabus is improved. I am also easily able to fit the course around my work placement as the Tutors help to encourage a flexible learning rate so my work and my course do not clash.”
Paul Bradford, Intermediate Apprenticeship in Business Administration

“ The reason why I chose this course is because it puts me on the correct path for my later life goals. This course allows me to indicate the areas that I need to improve in and, on the other hand, where I do well. The part of the course that I enjoy the most is learning information on how businesses are administrated, as I feel like this knowledge will have a positive impact in regards to my progress within the business field of work. Since beginning my apprenticeship I have progressed in my job role by watching and practising the protocol of service, and this method of learning has allowed me to gain new skills.”.

Ethan Coulson, Business Administration Level 2 Intermediate Apprenticeship

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