Accredited by City & Guilds in partnership with The Association of Medical Secretaries, Practice Managers, Administrators and Receptionists (AMSPAR), our Medical Administration courses allow learners to gain the practical knowledge and skills necessary to launch an exciting career in medical administration. On completion of these qualifications, learners qualify to become members of AMSPAR and are entitled to post nominals after their name.

Subject overview

If you’d like to combine excellent organisational skills with the opportunity to join an industry dedicated to helping others; then a career in medical administration could be the ideal path for you!

Medical administrators are vital to the running of any successful healthcare provider, providing both clerical and administrative support to doctors, nurses and other healthcare professionals. A qualification in medical administration offers learners the opportunity to work in a wide range of environments; such as hospitals, general practice, private practice, research or in the pharmaceutical industries. There is also the opportunity to work within specific specialities, for instance general medicine, orthopaedics, dermatology, psychiatry – and many more!

Depending on the job role you choose to undertake, you could be responsible for a range of day-to-day duties; from answering telephones and scheduling appointments, to preparing reports and maintaining office systems. You might also be involved with bookkeeping tasks such as preparing financial reports and processing invoices.

Those looking to launch a career in medical administration should have strong communication and organisational skills, and be comfortable managing pressure and prioritising tasks.

Why choose to study Medical Administration at CAW Business School?

  • Earn as you learn in the workplace

In order to undertake an apprenticeship you will be employed in an administration environment and be earning at least the National Minimum Wage for Apprentices. Being work based, you will not be required to attend college; instead you will be supported and visited in your place of work by one of our work-based learning assessors.

  • Gain real long term job prospects

According to the Skills Funding Agency (March 2015), 90% of apprentices stay in employment after finishing their apprenticeships, with 71% of these staying with the same employer. This means your future job prospects are extremely good. Employers regard apprenticeships so highly because they recognise, not only the qualification you will achieve, but the extensive experience you will gain of the working environment.

  • Supportive tutors and progression opportunities

Our assessors are passionate about helping and supporting you to achieve your qualification. On completion of level 3 you may even want to look at progressing onto higher level qualifications if you so wish; providing you with the opportunity to further your skills and knowledge to a managerial level.


Effective administrative support is in demand across all sectors and is the foundation of every business. A qualification in medical administration offers learners the opportunity to work in a wide range of environments, such as hospitals, general practice, private practice, research or within the pharmaceutical industries. A formal qualification will help you succeed in roles such as:

On completion of training, and with the right experience, you could also pursue senior management positions such as:

*Please note some of the above links lead to external websites, therefore accuracy of information is dependent on each individual site.