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Documents and Policies

More documents and policies can be found on the VLE and are available upon request.

Contacting Us

Complaints Policy and Procedure
Information, Advice and Guidance (IAG) Policy
Talk to our safeguarding officers
Whistleblowing Policy

Please contact CAW via official routes only, for example:

  1. Using the contact forms on this site
  2. Posting to the VLE student helpdesk
  3. Opening a live-chat from one of our sites
  4. Calling or emailing us directly

Admissions and Recruitment Policy
Appeals Procedure – Further Education
Appeals Procedure – Middlesex University
All Middlesex University Policies
Attendance, Punctuality and Engagement Policy
Email Internet and Social Media Policy
Fitness to Practise Policy
Fitness to Practise Procedure
Fitness to Practise Code – Business School
Fitness to Practise Code – SQP
Fitness to Practise Code – VCS/VCA/MA
Fitness to Practise Code – Vet Receptionist
Fitness to Practise Code – SVN
Student Occupational Health Referral Policy
Student Policy and Guide to use of Artificial Intelligence (AI)
Withdrawal Policy

Financial Support

Advanced Learning Loans Bursary Fund Guidance
Advanced Learning Loans Bursary Fund Application From PDF | Word

The College of Animal Welfare reserves the right to cancel a course at any time and to offer an alternative date, a credit or a full refund, without liability for any consequential or indirect loss. Employers who have paid on behalf of a student will not be entitled to claim a refund should their student subsequently leave their employment after the course has commenced. All such matters are between the employer and their employee.

Accepted methods of payment:


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