Course overview

Quick Facts

This work-based distance learning programme can be studied within a 90 minute radius of our Huntingdon centre. If you are located outside of this area, please contact us as we may still be able to meet your training needs.

Get qualified and gain on-the-job experience

This qualification was developed by City & Guilds in partnership with the Association of Medical Secretaries, Practice Managers, Administrators and Receptionists (AMSPAR) and is ideal for those working in healthcare setting looking to gain an administrative qualification that is specifically designed for those working in a medical environment.

As a medical administration apprentice, you will be employed in a health administration role gaining vital practical skills and experience, and earning a wage alongside studying your formal apprenticeship qualification. At level two, you will develop solid communication and administration skills and learn medical terminology to help you in your role.

As this apprenticeship is work-based, you may apply to start at any time of the year and will not be required to attend College for tuition. You will be allocated a Work-based Learning Assessor who will support you through your qualification via email and telephone contact and regular visits to your place of work.

Benefits to employers

  • Grow your business: Affordable way to expand and develop your business
  • Cost effective: Provide valuable opportunities whilst minimising recruitment and training costs
  • Enhanced reputation: Provide customer reassurance by investing in trained staff
  • Increased productivity: Maximise staff efficiency though the development of knowledge and skills

CAW Business School has a well-earned reputation for excellence; delivering quality training and education and employer support. Your apprentice will benefit from:

  • Tuition, support and assessment provided in the workplace, online and via email and telephone contact
  • Support and guidance from an allocated, qualified Work-based Learning Assessor
  • Access to our unique Virtual Learning Environment (VLE) and extensive eLibrary resources

 

Course content

This apprenticeship consists of:

  • City & Guilds Level 2 Diploma in Medical Administration
  • Functional Skills Level 1 in Maths, English and ICT
  • Personal Learning and Thinking Skills
  • CFA Employment Rights and Responsibilities Workbook

City & Guilds Level 2 Diploma in Medical Administration

Over the course of the qualification, you will undertake both mandatory and optional units, which will allow you to tailor the qualification to the needs of both yourself and your employer. The units you undertake will be discussed with you at induction to make sure they fit your interests and job role.

Mandatory units:

  • Manage personal and professional development
  • Develop working relationships with colleagues
  • Medical terminology
  • Administration skills in a medical environment
  • Communication skills in a medical environment
  • Working in the National Health Service
  • Medical principles for the administrator

Optional units that you can then choose from include:

  • Medical word processing
  • Spreadsheet software
  • Manage diary systems
  • Employee rights and responsibilities
  • Produce business documents
  • Produce minutes of meetings
  • Prepare text from recorded audio instruction

You will be assessed via work-based assignments and online assessments.

Functional Skills

You will undertake Level 1 Functional Skills in English and Maths unless exempt. These are assessed via online examinations and practical assessments.

Entry requirements

Ideally you will hold a minimum of four GCSEs from A*-C grade. You will need to be living and working in England in a suitable healthcare setting, within a 90 minute radius of our Huntingdon centre and earning at least the National Minimum Wage for Apprentices. To complete this apprenticeship within 16-24 months you will need to be working for a minimum of 30 hours per week, if you are working less than 30 hours a week the length of your apprenticeship will be extended depending on your working hours.

If you have a level 4 (or above) qualification, from May 2017 you are now still able to undertake this apprenticeship if your current qualification is in an unrelated subject. If your existing qualification is in a similar subject you will not be able to undertake this apprenticeship, in which case you may wish to undertake the City & Guilds Level 2 Diploma in Medical Administration as a standalone qualification.

Course fees

Apprenticeship fees are payable by the employer. Prior to commencing the course an invoice will be issued for the total course fee. There are, however, several payment options to choose from:

  • Full Fee:  Payment in full before the beginning of the course
  • Annual:  One payment prior to the start of the course followed by equal payments every 12 months thereafter
  • Quarterly:  One payment prior to the start of the course followed by payments every three months thereafter
  • Monthly:  One payment prior to the start of the course followed by monthly payments thereafter

If you have not achieved your qualification by the planned end date detailed in your individual learning plan, you will be able to continue to receive support and access to your course by paying monthly direct debit payments until certification of your award.

Course Fees

The way apprenticeships are funded, and paid for, has now changed. Employers should take note of the fees that are applicable to their organisation. As an employer you will either be an Apprenticeship Levy Payer (employers with over a £3 million pay bill) or Non-Digital Account Holder (employers with less than a £3 million pay bill).

Employ an apprentice aged 16-18 and save over £1,000!

If you take on an apprentice under 19 years of age, you will receive a £1,000 incentive from the government towards the training fees! In addition, if your organisation has less than 50 contracted employees the course fees will be reduced by a further £150!

Course fees for Apprenticeship Levy Payers

Course fees are made up of two parts; a digital account payment and college course fees, as below:

Digital account payment – £1,500
College course fees:

Full Fee Annual Quarterly Monthly
£1,694 £846.79 per year £282 every three months £94 per month

Course fees for Non-Digital Account Holders

Course fees for non-digital account holders are paid via co-investment with the government, meaning that the government provide some funding towards course fees. The additional fees that you will be required to pay are as follows:

Full Fee Annual Quarterly Monthly
£1,394 £697 per year £232 every three months £77 per month

Awarding Body Fees*

City & Guilds registration and certificate fees: £167

* Awarding Body Fees are payable by all employers and recharged at cost and may be subject to change.

Sources of financial help can be found on our student finance page. Before making any financial decision it is recommended that you seek advice from an independent source, for example the Money Advice Service.

These are current figures and may be subject to change. The differences in course fees reflect the level of funding that is available as a result of government policies and priorities. These may be as a result of age, employment status, previous education achievements, or location for example, and are outside the control of CAW Business School.

What next?

On completion of your apprenticeship you will have gained the confidence, practical skills and abilities to provide solid administrative support to your organisation. You may decide to look at studying to the next level by undertaking the Level 3 Advanced Apprenticeship in Medical Administration.

Learners who successfully complete an AMSPAR recognised qualification are eligible to apply to become members of AMSPAR and use post-nominal letters.

Testimonials

What our Business School students say:

“I have enjoyed learning new skills and applying some of these to my current job”
“The tutors are very helpful and supportive and provide me with regular reviews on my progress”
“The course fits around my everyday work making this easy to complete”
“The tutors are extremely helpful and always manage to find time to provide support and answer any queries”