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City & Guilds Level 2 Award in Supporting Wellbeing and Mental Health of Self and Others

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 Start dates

Start at any time

 Location

Anywhere in the UK or overseas

 Duration

8 hours

 Formats

Online learning with tutor support

Why choose us?

Green tick in a circle - Ofsted InspectedOfsted rated GOOD provider
Green tick in a circle - Matrix Standard AccreditedMatrix Standard - Demonstrating the provision of quality Information, Advice and Guidance
Green tick in a circle - Ofqual regulated qualificationsOfqual regulated qualifications
Green tick in a circle - Learner SupportDedicated learning support team

Overview

This qualification covers the fundamental principles of mental health and wellbeing, equipping you with the knowledge to understand key concepts, characteristics and influencing factors. It is designed to raise awareness and promote positive mental health practices in everyday life and across a variety of workplace settings.

You will explore how to support your own wellbeing and that of others through effective communication, positive relationships, and the creation of supportive environments. You will also learn practical strategies for building personal resilience, managing stress, adapting to change, and maintaining emotional balance.

What do our students say?

"I found this course engaging and informative, and it significantly strengthened my ability to listen actively and respond with empathy. It improved my confidence in recognising signs of stress and compromised wellbeing in others. The course also increased my self-awareness and helped me develop practical and effective self-care strategies".

Gemma B

"I’ve really enjoyed completing the course. The flexibility of the online content made it easy to fit around my busy schedule. I feel I now have a much deeper understanding of common mental health concerns, and the tools to manage them both for myself and others, and I’ll carry the strategies learned forward in both my work and everyday life!"

Kelly B

Course details

What will you study?

You will work through online learning materials in your own time to gain an understanding of wellbeing and mental health, and how to promote positive mental health practices in your own life and within your workplace.

You’ll learn how to:

  • Understand the concepts, characteristics and influencing factors of wellbeing and mental health
  • Support wellbeing and mental health through effective communication, positive relationships and supportive environments
  • Develop personal resilience and strategies for managing stress and change
Assessment

You will undertake one online multiple-choice knowledge test. This can be taken in either our Huntingdon, Leeds or North London centres, or by remote exam invigilation from your home or workplace.

Start dates

Our online, distance learning courses can be started at any time. You will work through your online course materials at a time that is convenient to you and be supported by a personal tutor.

Entry requirements

There are no formal academic entry requirements.

As our courses include online learning components, students are required to have access to a PC or laptop with a reliable internet connection.

Fees and funding

Course Fees
£25

Awarding Body Fees
All students or employers are required to pay the following awarding body fees in addition to the course fees. Please note that these are recharged at cost and may be subject to change.

  • City & Guilds registration and exam fee: £25
  • If you choose to undertake your exam by remote invigilation, an additional charge of £34 will apply.

General Advice
Sources of financial help can be found on our student finance page. Before making any financial decision it is recommended that you seek advice from an independent source, for example the Money Advice Service.

If you have not achieved your qualification by the planned end date detailed in your individual learning plan, continued support and course access is available by paying monthly direct debit payments, until certification is achieved.

These are current figures and may be subject to change. The differences in course fees reflect the level of funding that is available as a result of government policies and priorities. These may be as a result of age, employment status, previous education achievements, or location for example, and are outside the control of CAW Business School (The College of Animal Welfare).

Your future

By the end of this qualification, you’ll leave with practical skills and personal awareness that make a real difference in everyday life and at work.

You will have developed:

  • Effective communication techniques to listen, empathise and support others with confidence
  • An understanding of how to recognise and respond to signs of stress or poor wellbeing
  • Strategies to manage pressure, adapt to change and maintain balance
  • Tools to create supportive, positive environments in the workplace
  • An understanding of how to look after your own mental health and promote wellbeing for those around you

These skills are valuable in any customer-facing or team-based role and will enhance your confidence, relationships and professional approach to wellbeing and mental health.

Course highlights / facilities

Man typing on a laptop Access to our Virtual Learning Environment
Women on a laptop speaking on a conference call to a tutor Experienced distance learning tutors
City & Guilds Approved Centre Logo Accredited by City & Guilds
Green box with white tick indicating 8 hours of CPD 8 hours of CPD

Frequently asked questions

Do I need to work in health, education, or care to do this course?

No. This qualification is suitable for people who work in any setting. It can also be taken by volunteers, students, or individuals supporting family, friends or members of the community. Examples can be adapted to realistic everyday situations, not just professional roles.

Is this course about diagnosing mental health conditions?

No. This qualification is not clinical and does not train you to diagnose or treat mental illness. It focuses on recognising signs that someone is struggling, offering appropriate support, maintaining boundaries, and knowing when and how to signpost.

How does the online course work?

Once you are enrolled and ready to start you will work through the online course materials in your own time. You will be allocated a tutor as a point of contact to support you through the course.

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