Documents and Policies
More documents and policies can be found on the VLE and are available upon request.
Terms and Conditions
Contacting Us
Complaints Policy and Procedure
Please contact CAW via official routes only, for example:
- Using the contact forms on this site
- Posting to the VLE student helpdesk
- Calling or emailing us directly
Safeguarding & Behaviour
Information Advice and Guideance Statement
Bullying and Harassment Statement
Cyberbullying Policy
Health and Safety Policy
Prevent and Counter Terrorism Strategy
Safeguarding Arrangements
Safeguarding Policy
Safeguarding and Child Protection Policy – COVID-19 Arrangements
Student Behaviour Policy
Student Disciplinary Procedure
Equality, Diversity & Inclusion
Equality and Diversity Policy
Equality and Diversity Statement
Disability and Neurodiversity Statement
Academic Policies
Admissions Policy
Appeals Procedure – Further Education
Appeals Procedure – Higher Education
Financial Support
Pay As You Learn Terms and Conditions – Direct debit payments
Pay As You Learn Terms and Conditions – Credit/debit cards24+ Advanced Learning Loans Bursary Fund Guidance
24+ Advanced Learning Loans Bursary Fund Application Form
Grants, Bursaries and Additional Funding Information
Disabled Student Allowances (Higher Education students only)
Pay As You Learn Refund Policy – The College of Animal Welfare reserves the right to cancel a course at any time and to offer an alternative date, a credit or a full refund, without liability for any consequential or indirect loss. Employers who have paid on behalf of a student will not be entitled to claim a refund should their student subsequently leave their employment after the course has commenced. All such matters are between the employer and their employee.
Pay As You Learn accepted methods of payment: