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 Start dates

Start at any time

 Location

Anywhere

 Duration

2 years

 Formats

Online learning with tutor support

Why choose us?

Green tick in a circle - Ofsted InspectedOfsted rated GOOD provider
Green tick in a circle - Matrix Standard AccreditedMatrix Standard - Demonstrating the provision of quality Information, Advice and Guidance
Green tick in a circle - Ofqual regulated qualificationsOfqual regulated qualifications
Green tick in a circle - Learner SupportDedicated learning support team

Overview

The ILM Level 5 Diploma for Operational Leaders and Managers is designed for ambitious professionals who are ready to take the next step in their leadership journey. This qualification will help you build the confidence, skills, and practical knowledge needed to lead effectively in today’s fast-paced working environment. You’ll develop a deeper understanding of how to motivate people, manage performance, and deliver results, while strengthening your ability to communicate, influence, and make informed decisions.

Throughout the course, you’ll apply what you learn directly to your own workplace, making it immediately relevant and impactful. From managing change and improving operational performance to handling complex challenges with confidence, this diploma equips you with the tools to succeed as a capable and credible leader. By the end, you’ll not only gain a nationally recognised qualification, but also the professional mindset and capability to drive your team, and your career, forward.

If you’re unsure which leadership course is right for you, don’t worry. After you apply, you’ll have a pre-course discussion with a tutor, who will talk to you about your future goals to recommend the most appropriate one for you.

What do our students say?

"The course taught me so much, I grew not only professionally but personally too. Everything I learnt on the course helped me immensely and I could use the skills in real life. My tutors were my biggest champions, and counsellors during the hard times. At times I thought about giving up, but they were there to support and guide me through".

Laura Doran

Course details

What will you study?

You will work through online course materials and have the opportunity to take part in live webinars on key leadership topics.

You will undertake the following units:

  • Personal and Professional Development
  • Communication Skills
  • Managing Teams
  • Business Planning
  • Operational Planning and Management
  • Financial Practices
  • Project Planning
Assessment

You will complete written assignments and questions, reflective reviews and learning logs.

Start dates

Our online, distance learning courses can be started at any time. You will work through your online course materials at a time that is convenient to you and be supported by a personal tutor.

Entry requirements

There are no formal academic entry requirements, however you must be working in a role with significant span of control and management responsibility.

Please note: As our courses include online learning components, students are required to have access to a PC or laptop with a reliable internet connection.

Fees and funding

Course Fees
£3,540 (or £1,770 at the start of the programme, and £1,770 at the start of year two)

Awarding Body Fees - £235

All students or employers are required to pay the awarding body fees in addition to the course fees. Please note that these are recharged at cost and may be subject to change.

CAW Loans2Learn
Course fees must be paid in full before the course begins. If you are unable to do so, we offer a personal loan scheme (Loans2Learn) that can help you to spread the cost into manageable monthly payments over a period of up to five years, subject to eligibility. It can be used to fully, or partially, cover your course fee (but does not cover any awarding body fees, such as enrolment and examination fees which are payable on top). More information can be found here.

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The current rate of interest for a CAW Loans2Learn is 9%. Click on the calculator icon to calculate your monthly repayment options based on different repayment term lengths.

Example repayment - a Loans2Learn loan for the full course fee of £3,540 over 36 months would equate to monthly repayments of approximately £112 per month (please note this is an indicative price based on current fees and interest rates).

General Advice
Sources of financial help can be found on our student finance page. Before making any financial decision it is recommended that you seek advice from an independent source, for example the Money Advice Service.

If you have not achieved your qualification by the planned end date detailed in your individual learning plan, continued support and course access is available by paying monthly direct debit payments, or applying for a supplementary or increased loan, until certification is achieved.

These are current figures and may be subject to change. The differences in course fees reflect the level of funding that is available as a result of government policies and priorities. These may be as a result of age, employment status, previous education achievements, or location for example, and are outside the control of CAW Business School (The College of Animal Welfare).

Your future

This is a well-respected qualification that will be a professional addition to your CV and stand you in good stead when applying for managerial or supervisory positions. It will provide you with solid leadership and managerial skills, allowing you to make management decisions and confidently lead other staff members.

On completion of this qualification you will become an Affiliate of the City & Guilds of London Institute and be able to use the post-nominals AfCGI. Depending on your management experience you could also become a Member (MIoL) of the Institute of Leadership.

Course highlights / facilities

Man typing on a laptop Access to our Virtual Learning Environment
Women on a laptop speaking on a conference call to a tutor Experienced distance learning tutors
ILM Approved Centre Logo ILM Approved Centre
Green tick - over 10 years of experience Over 10 years of experience

Frequently asked questions

I am 18 years of age, is this course free?

No, as a private further education provider fees are applicable to all students. We do have a Loans2Learn scheme that can help you to spread the costs of study into manageable monthly payments.

Full Course Brochure

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