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 Start dates

Start at any time

 Location

Anywhere in England

 Duration

18-24 months

 Formats

Work-based learning with tutor support

Why choose us?

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Green tick in a circle - Matrix Standard AccreditedMatrix Standard - Demonstrating the provision of quality Information, Advice and Guidance
Green tick in a circle - Ofqual regulated qualificationsOfqual regulated qualifications
Green tick in a circle - Learner SupportDedicated learning support team

Overview

This apprenticeship is ideal for those working in an administrative role with some supervisory responsibility who are looking to build on their skills whilst gaining a recognised business administration qualification. As an apprentice, you’ll work and earn a wage whilst developing your knowledge, technical expertise, and managerial abilities. You’ll also grow in confidence when supervising others and contributing more broadly to your team, department, or organisation.

What do our students say?

"This apprenticeship gave me a fantastic opportunity to work in different departments, obtain a wide range of skills and experience whilst gaining further qualifications, as well as allowing me to gain hands on experience in an administrative environment."

Abbey Phillips

“The tutors are extremely helpful and always manage to find time to provide support and answer any queries”

Business School Student

“The tutors are very helpful and supportive and provide me with regular reviews on my progress”

Business School Student

Course details

What will you study?

This business administration apprenticeship consists of the knowledge, skills and behaviours needed to succeed in a business administrator role.

Knowledge
You will gain the knowledge needed to do your job to the best of your ability, legally, and in line with company policies, looking at:

  • The aims and visions of a business
  • How to manage stakeholders
  • Relevant laws and regulations
  • Processes and how to apply a solution-based approach to improve and define procedures
  • External factors affecting the organisation

Skills
You will develop transferable skills to allow you to confidently apply the knowledge you will be learning, covering:

  • The use of IT packages
  • Producing records and documents
  • Decision making and problem solving
  • Interpersonal and communication skills
  • Planning and organising priorities and tasks
  • Project management

Behaviours
You will look at taking responsibility for your personal and professional success, covering:

  • Professional behaviour
  • Developing personal qualities and a positive attitude
  • Adapting to change
  • Taking responsibility for team performance and quality of work produced

Functional Skills
Apprentices under 19 years of age will be required to undertake Functional Skills Level 2 in English and Maths unless exempt.

Off-The-Job Training Hours
You will undertake a minimum of six hours a week of off-the-job training hours, this is learning that takes place during your normal working hours. These could comprise of working through online course materials, time spent on your portfolio, undertaking relevant webinars etc.

Assessment

You will compile a portfolio which includes evidence such as customer feedback, witness statements and reviews. You will also undertake an End Point Assessment (EPA). The EPA consists of:

  • Knowledge Test – An online multiple choice test.
  • Portfolio-based Interview – A discussion with an independent assessor around your portfolio.
  • Project Presentation – A presentation on a particular project or process that has been improved during your apprenticeship.
Start dates

This apprenticeship can be started at any time. You will work through your online course materials at a time that is convenient to you and be supported by a personal tutor.

Entry requirements

There are no formal academic entry requirements, however, you will need to be living and working in England in a suitable administrative role.

To complete this apprenticeship within 18-24 months you will need to be working for a minimum of 30 hours per week, if you are working less than 30 hours a week the length of your apprenticeship will be extended depending on your working hours.

International qualifications
Students with foreign qualifications are required to have their certificates translated using a UK ENIC Statement to confirm if they have previously achieved Level 2 English and Level 2 maths for their apprenticeship. If a student has not previously achieved this, they will need to complete Functional Skills English and/or maths as part of their apprenticeship. More information about how to apply, how it works and prices can be found on the UK ENIC’s website here.

Please note: As our courses include online learning components, students are required to have access to a PC or laptop with a reliable internet connection.

Fees and funding

Apprenticeship course fees are payable by the employer. Fees are dependent upon the size of the organisation you are employed in.

Course fees for Growth and Skills (Apprenticeship) Levy Paying Employers
(organisations with an annual pay bill of more than £3 million)

These employers will pay the full apprenticeship amount of £5,000 using their digital account.

Course fees for Non-Levy Paying Employers
(organisations with an annual pay bill of less than £3 million)

These employers will pay 5% (£250 in one payment) towards the cost of the apprenticeship using their digital account.

Please note that fees may be free for those aged 16-21 years, working in a non-levy paying organisation with less than 50 employees.

Awarding Body Fees
The End Point Assessment (EPA) fee is included, however, if a student needs to re-sit their EPA, re-sit fees will be payable.

General Advice
These are current figures and may be subject to change. The differences in course fees reflect the level of funding that is available as a result of government policies and priorities. These may be as a result of age, employment status, previous education achievements, or location for example, and are outside the control of CAW Business School (The College of Animal Welfare).

Your future

Completion of this business administration apprenticeship will give you the knowledge, confidence and abilities to carry out more complex administrative tasks and supervise others to achieve wider objectives of your organisation - laying the foundations for senior administrative or managerial roles. Administrators are in high demand in the public, private and charity sectors; an apprenticeship qualification will stand you in good stead when applying for jobs.

You may wish to continue studying by undertaking the Level 4 NVQ Diploma in Business Administration or look at undertaking a qualification such as Leadership and Management, in order to further expand on your existing skillset.

Student stories

Pile of stones with a smiley face - study story

Abbey Phillips completed a level 3 business administration apprenticeship straight after secondary school as a way to pursue the first stage of her career. The apprenticeship taught her how to prioritise tasks effectively maintain a good balance between study and work commitments.
In the future she aims to continue developing her administrative career and one day take on an office management role. She feels the apprenticeship has given her a great foundation of experience and skills to build on as well as a stepping stone for future opportunities.

Course highlights / facilities

Man typing on a laptop Access to our Virtual Learning Environment
Women on a laptop speaking on a conference call to a tutor Experienced distance learning tutors
Green tick - government funding Government funding available
Green tick - over 10 years of experience Over 10 years of experience

Frequently asked questions

Do I have to be employed to do the apprenticeship?

Yes. In order to undertake this apprenticeship, you must be living and working in England in a role where business administration forms a significant part of your job responsibilities.

What are off-the-job training hours?

Off-the-job (OTJ) training hours are mandatory, paid learning hours for apprentices that take place during normal working hours to help them to gain new skills and knowledge outside of their normal daily work duties. This could be working through online course materials, undertaking webinars, time spent on your portfolio etc. Each apprentice has to undertake a minimum of six OTJ hours per week (this may be pro rata for part time employees).

When can I start this course?

There’s no need to wait, you can start at any time.

My employer isn’t willing to pay for me to do this apprenticeship, can I pay for it myself?

Unfortunately not, apprenticeships must be paid for by the employer. It is also important that your employer is supportive of you undertaking the apprenticeship as they would have to allow you a minimum of six hours a week of off-the-job training. You could consider undertaking the City & Guilds Level 3 Diploma in Business Administration if you wish to pay for a qualification.

I want to do this apprenticeship but am not employed, can you help me to find a job?

At the current time, you would need to find your own employment in an administrative role to begin this apprenticeship. We are sometimes asked by employers to help them to recruit an apprentice; any apprenticeship vacancies we know about will be advertised on our Apprenticeship Vacancies webpage – you can also sign up to receive new apprenticeship job alerts via this page.

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