Course overview

Quick Facts

Take your administration and business skills further to contribute to organisational strategies

This apprenticeship programme is most suitable for those who have significant experience of working in a senior administrative position with management responsibilities and decision making opportunities. You will develop the skills and knowledge to enhance your business, managerial and administration skills, allowing you to contribute to organisational strategies.

As a business administration apprentice, you will be employed in an administrative role gaining vital practical skills and experience, and earning a wage alongside studying your formal apprenticeship qualification. At level four you will gain greater technical and managerial skills, as well as supervising others and contributing more widely to your organisation or department.

As this apprenticeship is work-based, you may apply to start at any time of the year and will not be required to attend College for tuition. You will be allocated a Work-based Learning Assessor who will support you through your qualification via email and telephone contact and regular visits to your place of work.

Benefits to employers

  • Grow your business: Affordable way to expand and develop your business
  • Cost effective: Provide valuable opportunities whilst minimising recruitment and training costs
  • Enhanced reputation: Provide customer reassurance by investing in trained staff
  • Increased productivity: Develop confident managers though the development of knowledge and skills

CAW Business School has a well-earned reputation for excellence; we are dedicated to providing your apprentice with superior training based on the needs of your organisation. Your apprentice will benefit from:

  • Tuition, support and assessment provided in the workplace, online and via email and telephone contact
  • Support and guidance from an allocated, qualified Work-based Learning Assessor
  • Access to our unique Virtual Learning Environment (VLE) and extensive eLibrary resources

* Any employer taking on an apprentice under 19 years of age, will receive an incentive of £1,000. £500 will be paid to you after the first three months of the apprenticeship and the remaining £500 after the first year on programme.*

Employers with less than 50 employees
If you take on an apprentice under 19 years of age (or 19-24 years who has an EHC plan or who has been in the care of their local authority), the apprentices training will be fully funded.

Course content

This apprenticeship consists of:

  • City & Guilds NVQ Level 4 Diploma in Business Administration
  • City & Guilds Level 4 Diploma in Business and Professional Administration
  • Functional Skills Level 2 in Maths, English and ICT
  • Personal Learning and Thinking Skills
  • CFA Employment Rights and Responsibilities Workbook

City & Guilds NVQ Level 4 Diploma in Business Administration

Over the course of the qualification, you will undertake both mandatory and optional units, which will allow you to tailor the qualification to the needs of both yourself and your employer. The units you undertake will be discussed with you at induction to make sure they fit your interests and job role.

Mandatory units:

  • Communicate in a business environment
  • Manage personal and professional development
  • Manage the work of an administrative function
  • Resolve administrative problems

Optional units that you can then choose from include:

  • Initiate and implement operational change
  • Manage events
  • Manage conflict within a team
  • Recruitment, selection and induction practice
  • Conduct quality audits
  • Manage a project
  • Champion customer service

You will be assessed via completion of a portfolio, work-based practical assessments and online examinations.

Level 4 Diploma in Business and Professional Administration

You will undertake the following units:

  • Understanding organisations
  • Effective communication in business
  • Business ethics
  • Personal and professional development
  • Resource management
  • Recruitment and selection of staff
  • Project management

Functional Skills

You will undertake Level 2 Functional Skills in English, Maths and ICT unless exempt. These are assessed via online examinations and practical assessments.

Entry requirements

In order to enrol onto this course you must be working in a managerial role, such as office manager or administration team leader and have achieved the Advanced Apprenticeship/NVQ Level 3 Diploma in Business Administration, or suitable equivalent.

You will also need to be living and working in England within a 90 minute radius of our Huntingdon, earning at least the National Minimum Wage for Apprentices. To complete this apprenticeship within 24 – 30 months you will need to be working for a minimum of 30 hours per week, if you are working less than 30 hours a week the length of your apprenticeship will be extended depending on your working hours.

If you have a level 4 (or above) qualification, from May 2017 you are now still able to undertake this apprenticeship if your current qualification is in an unrelated subject. If your existing qualification is in a similar subject you will not be able to undertake this apprenticeship, in which case you may wish to undertake the City & Guilds NVQ Level 4 Diploma in Business and Professional Administration as a standalone qualification.

Course fees

Apprenticeship fees are payable by the employer. We offer two different payment options; our ‘Annual Fee Scheme’ or our ‘Pay as You Learn’ monthly payment scheme. Details on both of these payment options can be found here.

Sources of financial help if you require support during your studies can be found on our student finance page. Before making any financial decision it is recommended that you seek advice from an independent source, for example the Money Advice Service.

Please note that course fees listed below apply to courses starting before the 1 May 2017. Fees for courses starting on, or after, 1 May 2017 will be published in due course.

Age at start of course Annual Fee Scheme (?) Pay as You Learn Scheme (?) Awarding Body Fees*
16-18 No fees payable No fees payable No fees payable
19-23 £1,675 payable by employer £103 per month payable by employer £405 payable by employer
24+ £1,995 payable by employer £113 per month payable by employer £405 payable by employer

Fees listed are current figures and may be subject to change. Course fees reflect the level of funding that is available as a result of government policies and priorities. These may be the result of age, employment status, previous education achievements or location for example, and are outside the control of CAW Business School.

* Awarding Body Fees are recharged at cost and may be subject to change; these are payable in full prior to the commencement of the course and are non-refundable.

What next?

On completion of your apprenticeship you will have gained advanced and proven managerial business and administration skills and abilities.

On completion of your business administration training, you could look at undertaking a related professional qualification such as ILM Leadership and Management or Coaching and Mentoring.


What our Business School students say:

“I have enjoyed learning new skills and applying some of these to my current job”
“The tutors are very helpful and supportive and provide me with regular reviews on my progress”
“The course fits around my everyday work making this easy to complete”
“The tutors are extremely helpful and always manage to find time to provide support and answer any queries”