Course overview

Quick Facts

This work-based distance learning programme can be studied within a 90 minute radius of our Huntingdon centre. If you are located outside of this area, please contact us as we may still be able to meet your training needs.

Gain practical business and administration skills through on-the-job training

Effective administrative support underpins the success of every business, with business administration apprentices coming from public, private and charity sectors. As a business administration apprentice, you will be employed in an administrative role gaining vital practical skills and experience, and earning a wage alongside studying your formal apprenticeship qualification. At level two, you will develop administrative skills in areas such as the production of business documents, administrative support for meetings, organising events and communicating within a business environment.

As this apprenticeship is work-based, you may apply to start at any time of the year and will not be required to attend College for tuition. You will be allocated a Work-based Learning Assessor who will support you through your qualification via email and telephone contact and regular visits to your place of work.

Benefits to employers

  • Grow your business: Affordable way to expand and develop your business
  • Cost effective: Provide valuable opportunities whilst minimising recruitment and training costs
  • Enhanced reputation: Provide customer reassurance by investing in trained staff.
  • Increased productivity: Maximise staff efficiency though the development of knowledge and skills

CAW Business School has a well-earned reputation for excellence; delivering quality training and education and employer support. Your apprentice will benefit from:

  • Tuition, support and assessment provided in the workplace, online and via email and telephone contact
  • Support and guidance from an allocated, qualified Work-based Learning Assessor
  • Access to our unique Virtual Learning Environment (VLE) and extensive eLibrary resources

* Any employer taking on an apprentice under 19 years of age, will receive an incentive of £1,000. £500 will be paid to you after the first three months of the apprenticeship and the remaining £500 after the first year on programme.*

Employers with less than 50 employees
If you take on an apprentice under 19 years of age (or 19-24 years who has an EHC plan or who has been in the care of their local authority), the apprentices training will be fully funded.

Course content

This apprenticeship consists of:

  • City & Guilds NVQ Level 2 Diploma in Business Administration
  • Functional Skills Level 1 in Maths, English and ICT
  • Personal Learning and Thinking Skills
  • Personal Learning and Thinking Skills
  • CFA Employment Rights and Responsibilities Workbook

City & Guilds NVQ Level 2 Diploma in Business Administration

Over the course of the qualification, you will undertake both mandatory and optional units, which will allow you to tailor the qualification to the needs of both yourself and your employer. The units you undertake will be discussed with you at induction to make sure they fit your interests and job role.

Mandatory units:

  • Communication in a business environment
  • Principles of providing administrative services
  • Principles of business document production and information management
  • Understand employer organisations
  • Manage personal performance and development
  • Develop working relationships with colleagues

Optional units that you can then choose from include:

  • Meet and welcome visitors in a business environment
  • Produce minutes of meetings
  • Contribute to the organisation of an event
  • Develop customer relations
  • Know how to publish, integrate and share using social media

You will be assessed via completion of a portfolio, pass work-based practical assessments/assignment and undertake online assessments.

Functional Skills

You will undertake Level 1 Functional Skills in English and Maths unless exempt. These are assessed via online examinations and practical assessments.

Entry requirements

There are no formal academic entry requirements. However, you will need to be living and working in England in a suitable administration environment, within a 90 minute radius of our Huntingdon centre, earning at least the National Minimum Wage for Apprentices. To complete this apprenticeship within 14-16 months you will need to be working for a minimum of 30 hours per week, if you are working less than 30 hours a week the length of your apprenticeship will be extended depending on your working hours.

If you have a level 4 (or above) qualification, from May 2017 you are now still able to undertake this apprenticeship if your current qualification is in an unrelated subject. If your existing qualification is in a similar subject you will not be able to undertake this apprenticeship, in which case you may wish to undertake the City & Guilds NVQ Level 2 Diploma in Business Administration as a standalone qualification.

Course fees

Apprenticeship fees are payable by the employer. Prior to commencing the course an invoice will be issued for the total course fee. There are, however, several payment options to choose from:

  • Full Fee:  Payment in full before the beginning of the course
  • Annual:  One payment prior to the start of the course followed by equal payments every 12 months thereafter
  • Quarterly:  One payment prior to the start of the course followed by payments every three months thereafter
  • Monthly:  One payment prior to the start of the course followed by monthly payments thereafter

If you have not achieved your qualification by the planned end date detailed in your individual learning plan, you will be able to continue to receive support and access to your course by paying monthly direct debit payments until certification of your award.

Course Fees

The way apprenticeships are funded, and paid for, has now changed. Employers should take note of the fees that are applicable to their organisation. As an employer you will either be an Apprenticeship Levy Payer (employers with over a £3 million pay bill) or Non-Digital Account Holder (employers with less than a £3 million pay bill).

FREE APPRENTICESHIP TRAINING
If your organisation has less than 50 contracted employees, apprenticeship training will be fully funded for your learner if they under 19 years of age (and for those aged 19-24 meeting certain eligibility criteria e.g. has an Education, Health and Care (EHC) plan or has been in the care of their local authority).

Course fees for Apprenticeship Levy Payers

Course fees are made up of two parts; a digital account payment and college course fees, as below:

Digital account payment – £2,000
College course fees:

Full Fee Annual Quarterly Monthly
£984 £491.79 per year £164 every three months £55 per month

Course fees for Non-Digital Account Holders

Course fees for non-digital account holders are paid via co-investment with the government, meaning that the government provide some funding towards course fees. The additional fees that you will be required to pay are as follows:

Full Fee Annual Quarterly Monthly
£1,184 £592 per year £197 every three months £66 per month

Awarding Body Fees*

City & Guilds registration and certificate fees: £170

* Awarding Body Fees are payable by all employers and recharged at cost and may be subject to change.

Sources of financial help can be found on our student finance page. Before making any financial decision it is recommended that you seek advice from an independent source, for example the Money Advice Service.

These are current figures and may be subject to change. The differences in course fees reflect the level of funding that is available as a result of government policies and priorities. These may be as a result of age, employment status, previous education achievements, or location for example, and are outside the control of CAW Business School.

What next?

On completion of your apprenticeship you will have gained the confidence, practical skills and abilities to provide solid routine and more complex administrative support to your organisation. You may decide to look at studying to the next level by undertaking the Level 3 Advanced Apprenticeship in Business Administration. Alternatively you may wish to consider a related qualification such as leadership and management, or coaching and mentoring, in order to expand your existing skillset.

Testimonials

 What our Business School students say:

“I have enjoyed learning new skills and applying some of these to my current job”
“The tutors are very helpful and supportive and provide me with regular reviews on my progress”
“The course fits around my everyday work making this easy to complete”
“The tutors are extremely helpful and always manage to find time to provide support and answer any queries”

“The CAW tutors are extremely helpful and always manage to find time to provide support and answer any queries. I am never left in any doubt as to what is required of me due to their complete understanding of the syllabus and so, in turn, my own understanding of the syllabus is improved. I am also easily able to fit the course around my work placement as the Tutors help to encourage a flexible learning rate so my work and my course do not clash.”
Paul Bradford, Intermediate Apprenticeship in Business Administration

Ethan Coulson“ The reason why I chose this course is because it puts me on the correct path for my later life goals. This course allows me to indicate the areas that I need to improve in and, on the other hand, where I do well. The part of the course that I enjoy the most is learning information on how businesses are administrated, as I feel like this knowledge will have a positive impact in regards to my progress within the business field of work. Since beginning my apprenticeship I have progressed in my job role by watching and practising the protocol of service, and this method of learning has allowed me to gain new skills.”. Read the case study
Ethan Coulson,
Business Administration Level 2 Intermediate Apprenticeship