City & Guilds NVQ Level 3 Diploma in Business Administration

Subject: Business Administration

 I am: an employer a student

This qualification is designed to enhance your existing administration skills and provide you with the knowledge and confidence to excel in your role. It is aimed at people working in administrative support roles in public or private sector organisations, or people who want to improve their administrative and supervisory skills. A qualification in Business and Administration can help you succeed in a support role in any size or type of organisation. These roles include:

  • Secretary
  • Receptionist
  • Administrator
  • Personal assistant
  • Office supervisor/team leader
  • Manager

You will develop skills in supervising others and contributing to the wider strategy of your department or organisation, gaining greater technical, administrative and managerial knowledge in the process. Depending on your job role and the units you choose to undertake you could gain skills in areas such as managing information, team supervision and project management.

Key Facts

  • Attendance: As this qualification is work-based no college attendance is required. Instead all tuition, support and assessment will be provided in the workplace, online and via email and telephone contact. Support is provided by one of the College’s work-based learning assessors and a mentor in the workplace is required.
  • Duration: 18-24 months
  • Start date:  Any time during the year.
  • Location: As this qualification is work-based no college attendance is required. Your tuition will be provided online, and you will be supported by a personal tutor who will assess your work and provide feedback. Regular contact and support will be carried out by your tutor via email, telephone and Microsoft Teams.

Entry Requirements

You will ideally have five GCSEs at grades A*-C (or 9-4) or have already undertaken the NVQ Level 2 Diploma in Business Administration. You will also need to be employed within an administration role in a supervisory position.

 

Course Content

The course structure allows managerial, technical and administration skills to be enhanced; the following mandatory units will be completed:

  • Communication in a business environment
  • Principles of business communication and information
  • Principles of administration
  • Principles of business
  • Manage personal and professional development

A range of optional units can then be selected, examples of these include:

  • Resolve administrative problems
  • Analyse and present business data
  • Produce business documents
  • Chair and lead meetings
  • Manage a budget
  • Principles of leadership and management
  • Manage an office facility

Assessment

Course assessment consists of completing online examinations and a portfolio, and passing work-based practical assessments.

Course Fees

Course fees can either be paid in full before the beginning of the course, or via our ‘Pay As You Learn’ monthly payment scheme. A CAW Loans2Learn scheme is also available, details can be found below.

If you have not achieved your qualification by the planned end date detailed in your individual learning plan, continued support and course access is available by paying monthly direct debit payments until certification is achieved.

  • Full Fee: £2,573
  • Pay As You Learn: £143 per month

Awarding Body Fees*: £197

* Awarding Body Fees are payable by all students or employers and recharged at cost and may be subject to change.

This qualification is also available as part of an apprenticeship

If you are over 19 years of age you may be entitled to apply for an Advanced Learner Loan to help fund your studies! (England only)

If you are 19 years of age or over and are thinking of starting a course with us at level 3 or above, you may qualify for one of the government’s Advanced Learner Loans to help fund your studies. You won’t have to pay anything back until your income is over £524 a week, £2,274 a month or £27,295 a year. There is no credit check and your household income isn’t taken into account when applying; plus it’s easy to apply. To find out more, check if you’re eligible and apply, head over to our dedicated Advanced Learner Loans page.

The CAW Loans2Learn scheme is a personal loan that can help you to spread the cost of your course into manageable payments. The loan can be used to fully or partially cover your course fees (but does not cover any awarding body fees, such as enrolment and examination fees). Please contact us for more information.

 

Sources of financial help can be found on our student finance page. Before making any financial decision it is recommended that you seek advice from an independent source, for example the Money Advice Service.

These are current figures and may be subject to change. The differences in course fees reflect the level of funding that is available as a result of government policies and priorities. These may be as a result of age, employment status, previous education achievements, or location for example, and are outside the control of CAW Business School.

 

What Next?

This qualification will allow you to, not only provide complex administrative support to your organisation, but take on more responsibility at work too, perhaps laying the foundations for a senior administrative or managerial role. Administrative staff are in high demand in the public, private and charity sectors; therefore a formal qualification demonstrates your practical administration skills and abilities, standing you in good stead when applying for administrative roles.

Alternatively, you could continue studying towards the NVQ Level 4 Diploma in Business and Professional Administration or look at undertaking a higher education qualification such as a HND/degree or a professional qualification such as Leadership and Management, in order to further expand on your existing skillset.

 

Testimonials

What our Business School students say:

“I have enjoyed learning new skills and applying some of these to my current job”
“The tutors are very helpful and supportive and provide me with regular reviews on my progress”
“The course fits around my everyday work making this easy to complete”
“The tutors are extremely helpful and always manage to find time to provide support and answer any queries”

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