News: Training

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Take It Offline! There is so much hype about social media. How to use it? What do we need to do to get more followers or likes? But what do we do when our social media begins to generate a response? Now, remember, the response generated can be positive or negative. Many people love to take any opportunity... Posted: 4 June 2015 at 2:44 pm by Laura Morris

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NEW for 2015! CAW Business CPD! Are you looking to enhance your skills and build your confidence? Our Continuing Professional Development (CPD) courses are is carefully selected to provide you with the knowledge you need to make a real difference within your role. Starting this Summer we are offering a comprehensive CPD programme beginning with a one day course led by... Posted: 26 May 2015 at 11:23 am by Laura Morris

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Start your career in administration with the NHS! Don’t miss out on this unique opportunity to join one of the largest employers within the UK. CAW Business School are proud to be successfully working with the NHS in helping them to grow their team. There are several administration vacancies up for grabs within this supportive organisation. Join Health Education East of England (HEEoE)... Posted: 19 May 2015 at 12:00 pm by Laura Morris

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Top three ways you are putting your customers off! When your customer has a positive customer journey, it is probable they will share this with a couple of other people. However, in the (of course unlikely) event that they have a negative experience, you customer will be likely to tell more than five time this amount of people about their woes. The impact of this... Posted: 5 May 2015 at 11:24 am by Laura Morris

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It won’t make any difference anyway! Definitely not with that attitude! This belief is unfortunately heard far too often within the corporate environment. Too many employees can have the attitude that their opinion isn’t significant as no matter what it will never get heard, and more importantly it will never get impacted upon. Learned Helplessness was originally identified within the 1960’s and... Posted: 31 March 2015 at 2:51 pm by Laura Morris

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Grow Your Own Talent! On Thursday 12 March, CAW Business School in Godmanchester will be hosting a cheese and wine evening in recognition of National Apprenticeship Week (9-13 March). During the evening, Leslie Heaton-Smith, Director at CAW Business School, will give a presentation on how apprenticeships can help your business to maximise its resources through the effective training and... Posted: 2 March 2015 at 12:58 pm by Laura Morris

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Your Team is like Leftover Soup: Even better as time goes by! Grandmas through the ages have always sworn that soup gets better as time goes by. Flavors mellow, blend, and mix in the refrigerator, adding a magical ‘something’ to the soup that was already pretty wonderful to start with. What’s Grandma’s secret? More importantly, what does that have to do with your team? Making a really... Posted: 2 March 2015 at 9:22 am by Laura Morris

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It’s not about what you want! One of the first key lessons in sales that is important to learn, when you are trying to make a sale – it’s not about what you want! Have you in mind exactly what service or product it is that you are trying to persuade a client they need? If you are trying to persuade... Posted: 16 February 2015 at 9:06 am by Laura Morris

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Presenting effectively Have you ever delivered a presentation and thought, “My audience isn’t engaged. They’re not responding. I’ve lost them.” Never pleasant. And, when you’ve 32 slides still to go, it’s even worse. Research shows most audiences are similar in what they like/don’t when receiving communications. Most like interactivity, stories, clarity, quizzes, humour, brevity. Most dislike irrelevance,... Posted: 9 February 2015 at 9:27 am by Laura Morris

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Make a PACT Leadership is doing things with people, not to them. One way to achieve this is by making a PACT with them, where you focus on: People Attention Context Timing In more detail… People Treat your people as people, not things. Ask their opinions. Publicly recognise them when they do well. Make sure you align their personal objectives... Posted: 27 January 2015 at 9:45 am by Laura Morris

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