News

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Zero Discrimination Day (1 March) Discrimination is the unjust or prejudicial treatment of different categories of people. Discrimination can take many forms, such as direct discrimination, where you are treated less favourably than someone else as a direct result of anything from gender and sexual orientation, to religious or political beliefs. Other forms include indirect discrimination, when a rule or... Posted: 1 March 2017 at 9:10 am by Alison German

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E&D Competition of the Month: Zero Discrimination Day This month’s prize competition topic is Zero Discrimination Day – enter and be in with a chance to win a £20 amazon voucher! Zero Discrimination Day, celebrated on 1 March, is an annual worldwide event that promotes diversity and recognises that everyone counts. The day is actively promoted to celebrate everyone’s right to live a full life with... Posted: 1 March 2017 at 9:09 am by Alison German

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Colleague Communication You may have seen our recent article on the importance of telephone etiquette? It is important to remember that many of the same factors also apply when communicating with colleagues. Good working relationships are a must in helping to ensure a positive working environment. Tone “It’s not what you said, but the way you said... Posted: 24 February 2017 at 2:24 pm by Laura Morris

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Telephone Etiquette – Get it Right! When was the last time you had to make a call at work? They say that first impressions count, and a picture paints a thousand words, but the caller on the other end of the line can only go by your telephone manner when it comes to forming an opinion about you and your organisation.... Posted: 24 February 2017 at 9:00 am by Alison German

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CAW National Apprenticeship Week Awards (6-10 March 2017) Do you know an apprentice that has gone beyond the call of duty or is excelling in their position? Perhaps you are an apprentice and think your employer or tutor deserves some recognition for the support and opportunities they are giving you. Why not nominate them for an award as part of The College of... Posted: 23 February 2017 at 11:16 am by Laura Morris

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LGBT History Month: Progress still to be made Many countries are making progress when it comes to LGBT rights. For example since 1990, 40 countries have decriminalised homosexuality, over 30 have outlawed homophobic hate crimes; and as of 2015, over 60 countries legally protect a LGBT people at work.* However, many people around the world still struggle with violence and inequality on a... Posted: 21 February 2017 at 12:08 pm by Alison German

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5 ways to increase employee motivation A happy and motivated workforce can make all the difference to productivity levels, staff turnover rate, and the running of your business on a day-to-day basis. As a business owner, or manager, there are a number of things you can do to help inspire motivation in the workplace. Put communication first Depending on working styles... Posted: 15 February 2017 at 9:00 am by Alison German

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Tough Love! So now we’re already into February and 2017 is well and truly underway. With Valentines just around the corner perhaps it’s time for some ‘tough love’. The excuse of ‘just getting back into the swing of it’ has worn thin and it might be time to work out what have you actually achieved in the... Posted: 7 February 2017 at 2:44 pm by Laura Morris

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Safer Internet Day 2017: A guide to staying safe online Safer Internet Day is about promoting safe, responsible and positive use of digital technology. The day offers the opportunity to highlight positive uses of technology and to explore the role we all play in helping to create a better and safer online community. Below is a short guide to staying safe online. Easy-to-forget internet safety... Posted: 7 February 2017 at 9:00 am by Alison German

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World Cancer Day – Know the early signs! (4 February) There are over 200 different types of cancer that are all diagnosed and treated in a specific way, however the four most common cancers in the UK are breast cancer, lung cancer, prostate cancer and bowel cancer. Spotting the signs Whilst in many cases the symptoms you experience will not be related to cancer, it... Posted: 4 February 2017 at 9:00 am by Alison German

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