Course overview

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Awarded by the ILM, this professional qualification is designed to develop your ability to influence, guide and develop those around you. Ideal for those looking to progress into more advanced supervisory roles; you will cover the differences between coaching and mentoring, and learn how to encourage personal growth and responsibility within the workplace.

An ILM Level 5 Coaching and Mentoring qualification provides excellent career prospects, as ILM qualifications are nationally recognised and respected by employers around the world.

Key facts

  • Attendance:  Two study days and online learning
  • Duration:  Six months
  • Course Attendance Dates: 16 July 2019 and 12 September 2019 OR 3 October 2019 and 11 November 2019
  • Location:  Godmanchester (Huntingdon)

Membership of the ILM

As a student on this programme you will receive free studying membership with the ILM, which gives you access to a range of invaluable tools and resources that will help you get the most from your formal training. Studying memberships lasts for the length of your programme or a minimum of six months.

Free resources include:

  • Learning Zone: an online toolkit with access to hundreds of management e-learning materials
  • Resource centre: browse and download thousands of management books and magazines
  • Business book summaries: overviews of more than 700 top business books
  • Edge online: the latest management news and exclusive articles direct to your inbox
  • Networking and events: specialist management events held across the UK and Ireland

Course content

This blended learning course offers a combination of online learning and study days allowing for home study with regular tutorial support and college-based lectures on key topics.

You will complete the following units:

Understanding the skills, principles and practice of effective management coaching and mentoring

In this unit you will look at the benefits of, and differences between coaching and mentoring; communication skills and overcoming potential barriers to coaching and mentoring; effective coaching – learning styles, models and behaviour; responsibilities of the coach/mentor in remaining ethical and non-judgemental and setting personal boundaries; reviewing and evaluating coaching and mentoring techniques.

Undertaking management coaching or mentoring in the workplace

This unit will look at action planning and goal setting; SWOT analysis and reflection; coaching/mentoring tools and techniques; relationship building; feedback and monitoring progress.

Reviewing your own ability as a management coach or mentor

You will evaluate your practice as a coach and mentor by completing a reflective diary, personal SWOT analysis, look at feedback collected from others and produce an action plan.


Course assessment consists of three written assignments, a reflective diary and a minimum of 12 hours of recorded coaching and mentoring.

Entry requirements

There are no formal academic entry requirements to work towards this qualification. However, you should be working in a role where you are involved in coaching and mentoring other members of staff, and be dedicated to developing the individual talents of colleagues within the workplace.

Course fees

Course fees can either be paid in full before the beginning of the course, or via our ‘Pay As You Learn’ monthly payment scheme

If you have not achieved your qualification by the planned end date detailed in your individual learning plan, you will be able to continue to receive support and access to your course by paying monthly direct debit payments until certification of your award.

Course Fees

Full Fee Pay As You Learn
£1,313 £146 per month

Awarding Body Fees*

ILM fees: £135

* Awarding Body Fees are payable by all students or employers and recharged at cost and may be subject to change.

Sources of financial help can be found on our student finance page. Before making any financial decision it is recommended that you seek advice from an independent source, for example the Money Advice Service.

These are current figures and may be subject to change. The differences in course fees reflect the level of funding that is available as a result of government policies and priorities. These may be as a result of age, employment status, previous education achievements, or location for example, and are outside the control of CAW Business School.

What next?

On completion of the qualification you should understand the differences between coaching and mentoring, and be able to confidently and effectively mentor and coach others.

You may wish to continue studying to a higher level in coaching by undertaking a related qualification such as the Level 5 Certificate in Leadership and Management which will prepare you for senior management positions. An ILM coaching qualification will stand you in a strong position when applying for future jobs.

CAW Connect

After you complete your studies with CAW Business School, you will be invited to join our alumni association, CAW Connect. CAW Connect is a social networking website and education hub which gives you the opportunity to connect with other alumni, enjoy industry discounts, make use of exclusive careers advice and resources, find new job opportunities and keep up-to-date with the latest industry news. Find out more about CAW Connect


What our Business School students say:

“I have enjoyed learning new skills and applying some of these to my current job”
“The tutors are very helpful and supportive and provide me with regular reviews on my progress”
“The course fits around my everyday work making this easy to complete”
“The tutors are extremely helpful and always manage to find time to provide support and answer any queries”