ILM Level 3 Certificate in Leadership and Management

Subject: Leadership and Management

 I am: an employer a student

Awarded by the ILM this qualification is ideal for those members of your team who are new to their management or supervisory role or perhaps are just looking to enter into such a role.

The course will cover a range of key management skills and leadership styles. Giving you the confidence that your managers will have the ability to lead their teams through the spectrum of management challenges.

Free studying memberships with the ILM is included which will provide access to a range of tools and resources to help get the most from the formal training provided.

Key Facts

  • Attendance:  Distance learning (live online sessions)
  • Duration: 12 months
  • Start date: Monthly start dates
  • Location: Anywhere

Leadership and Management Webinars

We're excited to share that a new series of Leadership and Management webinars focused on developing leadership and management skills for those managing a team. As a busy manager it can be hard to find time to do all the things that need to be done, let alone find the time to think about how best to manage your team. However, even a few simple changes can make the biggest of differences. During this series we will be taking a look at the following key areas:

  • Empowering Growth: Coaching, mentoring and staff development - Thursday 6 June 2024
  • Harmonising the Workplace: Mastering conflict and managing stress - Tuesday 18 June 2024
  • Navigating Change: Strategies for effective change management - Thursday 25 July 2024
  • Project Management and Business Improvement Techniques - Thursday 8 August 2024
  • Leading with Efficiency and Effectiveness: Navigating team dynamics - Thursday 22 August 2024
  • Operational Excellence: Management and objective setting - Thursday 26 September 2024
  • Impactful Briefings and Presentations - Thursday 24 October 2024
  • Self-Growth in a Professional World: A webinar on personal development - Wednesday 13 November 2024
  • Understanding and Managing Finances - Wednesday 11 December 2024
  • Mastering Meetings: Effective meeting management - Wednesday 15 January 2025
  • Decoding Problems: Effective techniques for problem solving - Wednesday 12 February 2025

All webinars will run from 9.30am – 12.30pm and will be recorded so you can re-watch them at a time convenient to you, or catch up if you missed them. You will also receive a certificate of attendance for your CPD records. These sessions can be booked as stand alone sessions at a cost of £20+VAT each. To book a place click here!

Entry Requirements

There are no formal academic entry requirements to work towards this qualification. However, your staff member should be in a supervisory or leadership role. Alternatively if the individual is potentially looking to progress into such as role then the opportunity must be given for them to meet the assessment demands; please contact us if you have any questions about this.

Course Content

This blended learning course offers a combination of online learning and study days allowing for home study with regular tutorial support and college-based lectures on key topics.

A selection of the following units will need to be completed. The unit credits need to comply with those required for a certificate, the selection can be discussed with your tutor and appropriate dates/units selected:

  • Planning and allocating work
  • Understanding leadership
  • Understanding conflict management in the workplace
  • Understanding stress management in the workplace
  • Understanding discipline in the workplace
  • Understanding recruitment and selection of new staff in the workplace
  • Understanding health and safety in the workplace
  • Setting team objectives in the workplace
  • Planning change in the workplace
  • Understanding how to manage remote workers
  • Understanding Customer Service Standards and Requirements
  • Meeting Customer Needs (deliver with customer service standards)
  • Developing yourself and others
  • Understanding how to motivate to improve performance
  • Leading and motivating a team effectively
  • Understanding how to lead effective meetings


Course units are assessed by a written assignment, written questions and reflective reviews.

Course Fees

Course fees can either be paid in full before the beginning of the course or via our ‘Pay As You Learn’ monthly payment scheme

If your employee has not achieved your qualification by the planned end date detailed in their individual learning plan, continued support and course access is available by paying monthly direct debit payments until certification is achieved.

Course Fees

Full Fee Pay As You Learn
£2,250 £188 per month

 Awarding Body Fees* £142

* Awarding Body Fees are payable by all students or employers and recharged at cost and may be subject to change. 

A level 3 Team Leader / Supervisor Apprenticeship is now available

 Before making any financial decision it is recommended that you seek advice from an independent source, for example the Money Advice Service.

These are current figures and may be subject to change. The differences in course fees reflect the level of funding that is available as a result of government policies and priorities. These may be as a result of age, employment status, previous education achievements, or location for example, and are outside the control of CAW Business School.

This course is eligible for the Ministry of Defence Enhanced Learning Credits (ELC) Funding. Read more here.
If you are a resident of Cambridgeshire or Peterborough, you may be able to access funding to cover the course fees of this programme (depending on eligibility). Read more here.

What Next?

ILM management courses are well-respected and nationally recognised.

Upon completion of the ILM Level 3 Leadership and Management qualification, your team member could become an Associate Member (AMInstLM) or Member (MInstLM) of the ILM.



What our Business School students say:

“I have enjoyed learning new skills and applying some of these to my current job”
“The tutors are very helpful and supportive and provide me with regular reviews on my progress”
“The course fits around my everyday work making this easy to complete”
“The tutors are extremely helpful and always manage to find time to provide support and answer any queries”

Case Study

"I have learnt so much on this course from the use of SMART targets and monitoring objectives, to managing conflict in the workplace and looking into different leadership styles. For me the most valuable thing I have learnt is about the recruitment process. This was something I had never experienced before, but it was one of my career goals. After learning about recruitment on the study days I was lucky enough to be given the responsibility to recruit a new member of the team. This was something I would have never been able to do if it wasn’t for this course. This course has given me the confidence and knowledge to progress forward to try and be the best I can for my team." - Level 3 ILM student (2020) Read the full case study

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