Level 5 Coaching Professional Apprenticeship

Subject: Coaching and Mentoring

 I am: an employer a student

The Level 5 Coaching Professional Apprenticeship qualification is a practical, evidence-based course designed for those who wish to develop their skills to actively listen, provide feedback and use coaching and mentoring to advance their performance. This apprenticeship is ideal for those working in a role where there is a responsibility to improve performance of individuals and teams.

Coaching is a way of leading in a non-directive manner, helping people to learn through deep listening and reflective, open questions rather than instructing, giving advice or making suggestions. It is a way of treating people, a way of thinking and a way of being which is seen as vital to supporting individuals and organisations in increasingly volatile and ever-changing environments. The underlying and ever-present purpose of coaching is building the self-belief of others, regardless of the context, to be curious and self-aware, better equipping them to collaborate, innovate, deal with the increasing pace of change and get the best from increasingly diverse environments.

This programme will strengthen your understanding of how coaching and mentoring works in an organisational context and teach you how to plan and deliver coaching and mentoring to others.

You will study via online learning; outside of this you will be learning on-the-job gaining valuable coaching and mentoring skills in a real life setting.

CAW Business School has a well-earned reputation for excellence; delivering quality training and education and employer support. As an apprentice you will benefit from:

  • Tuition, support and assessment provided in college, online and via email and telephone contact
  • Access to our unique Virtual Learning Environment (VLE) and extensive eLibrary resources

Key Facts

  • Attendance: Online with remote support from dedicated personal tutor
  • Duration: 24 months (a minimum of six hours per week must be spent studying off-the-job training).
  • Next start dates: This apprenticeship can be started at any time.
  • Location: Virtual delivery, no physical college attendance is required.

Entry Requirements

There are no formal entry requirements however a good standard of English and Maths is required. If you don't already hold certificates evidencing English and Maths at Level 2 or equivalent will need to complete Functional Skills.

You will need to be living and working in England in a suitable role, earning at least the National Minimum Wage for Apprentices. To complete this apprenticeship within 24 months you will need to be working for a minimum of 30 hours per week, if you are working less than 30 hours a week the length of your apprenticeship will be extended depending on your working hours.

If you have a level 5 (or above) qualification in a similar subject you may not be able to undertake this apprenticeship, in which case you may wish to undertake the ILM Level 5 Certificate in Effective Coaching and Mentoring as a standalone qualification.

International qualifications

Students with foreign qualifications are required to have their certificates translated using a UK ENIC Statement. More information about how to apply, how it works and prices can be found on the UK ENIC’s website here.

Course Content

This apprenticeship consists of the knowledge, skills and behaviours required to develop the coaching skills needed by a coaching professional and to enhance professional status.


The knowledge gained will provide the opportunity to improve both coaching skills and the understanding of how coaching and mentoring works in an organisational context:

  • Theories of learning and reflective practice
  • Theories of emotional intelligence
  • Motivational theories
  • Importance of contracting in coaching
  • Impact of leadership styles on individuals and their behaviour
  • Methods of communication
  • Differences and similarities between coaching, mentoring, training, counselling and consulting
  • Coaching models
  • Giving feedback

Skills and Behaviours

Transferrable skills and behaviours will be gained to provide the confidence for the knowledge to be applied:

  • Time management
  • Carrying out coaching including contracting with a range of stakeholders using models covered in the knowledge sessions
  • Using questioning and feedback to support improvement


An End Point Assessment will be required to achieve the apprenticeship. This consists of the following:

Observation - with questions and answers

Professional Discussion - supported by a portfolio of evidence to demonstrate learned knowledge, skills and behaviours

Knowledge Test

Unless exempt Level 2 Functional Skills are assessed via online examinations and practical assessments.

Course Fees

Apprenticeship course fees are payable by the employer.

Fees are dependent upon the size of the organisation you are employed in as this will impact if your employer is a levy payer, or a non-levy payer.

Course fees for Apprenticeship Levy Payers

Levy payers in England will pay the full apprenticeship amount of £5,000 using their digital account.

 Course fees for Non-Levy Payers

Non-levy paying employers in England are required to contribute 5% (£250 in one payment) towards the cost of the apprenticeship provided they use their digital account to process the claim for 95% funding available.

Fees are fully inclusive of End Point Assessment (EPA) fees, however, if a student needs to re-sit an exam, re-sit fees will be payable.

* These are current figures and may be subject to change. The differences in course fees reflect the level of funding that is available as a result of government policies and priorities. These may be as a result of age, employment status, previous education achievements, or location for example, and are outside the control of CAW Business School.

What Next?

The Level 5 Coaching Professional Apprenticeship can lead to employment in a variety of roles, such as a TAQA Assessor, teacher or in human resources.


What our Business School students say:

“I have enjoyed learning new skills and applying some of these to my current job”
“The tutors are very helpful and supportive and provide me with regular reviews on my progress”
“The course fits around my everyday work making this easy to complete”
“The tutors are extremely helpful and always manage to find time to provide support and answer any queries”

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